Customer Experience Supervisor | Strong Benefits & Growth

Hobby Lobby; Helena (MT); Remote; USD 27,552 - 41,328; Full time

Benefits offered by this job

401(k) with employer match

Paid vacation

Paid time off

Life insurance

Long-term disability insurance

Flexible spending plan

Holiday pay

Medical benefits

Dental benefits

Prescription benefits

Bargaining rights

Job summary

Hobby Lobby in Montana, USA is seeking a Customer Service Manager to lead front‑end operations, supervise the store crew, and uphold a high standard of service at the register. This role requires strong people skills and the ability to manage daily tasks efficiently.

You will assist customers with returns and product inquiries, maintain a friendly environment, and support the team to ensure smooth operations and exceptional shopping experiences for every guest.

Qualifications

• Super strong customer service skills.
• Proficient PC/computer skills.
• Ability to learn and study new systems.
• Honest, reliable and friendly demeanor.

Responsibilities

• Serve as the front‑end supervisor for store operations.
• Assist customers with returns and product inquiries.
• Operate the cash registers and manage transactions.
• Provide high‑quality customer support and maintain a friendly environment.
• Support the store’s overall crew and help ensure smooth daily operations.

Skills

Customer service

PC skills

Ability to learn systems

Honest & friendly demeanor

Job description

Hobby Lobby in Montana, USA is seeking a Customer Service Manager to lead front‑end operations, supervise the store crew, and uphold a high standard of service at the register. This role requires strong people skills and the ability to manage daily tasks efficiently.

You will assist customers with returns and product inquiries, maintain a friendly environment, and support the team to ensure smooth operations and exceptional shopping experiences for every guest.