Customer Experience & Style Advisor

Hill House Home; Newport Beach (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

Hill House Home is seeking Sales Associates to create personalized shopping experiences for customers at our Newport Beach store. We offer full-time and part-time roles with a retail schedule including weekends, and compensation is $20+ per hour.

As a Sales Associate you will build authentic connections, become a product expert, keep stock refreshed, and maintain the shop floor and displays while delivering exceptional service in a fast-paced environment.

Qualifications

• Retail or service background preferred.
• Self-motivated with exceptional communication.
• Passionate about customer experience.
• High degree of flexibility and initiative.
• Loves learning and advocacy.
• Experience working with diverse teams.

Responsibilities

• Build authentic connections with shoppers as you answer questions and complete purchases
• Constantly seek ways to improve the customer experience and energize the team to do the same
• Become a product expert and offer fit, fabric, style, and gift recommendations
• Assist with checking stock on a daily basis and restocking the selling floor when necessary
• Perform open and closeout procedures as needed
• Ensure and maintain the shop floor and visual display high standard
• Work in a fast-paced environment while utilizing exceptional customer service skills
• Surprise and delight customers by going above and beyond their expectations

Skills

Retail experience

Customer service

Communication

Flexibility

Product knowledge

Teamwork

Job description

Hill House Home is seeking Sales Associates to create personalized shopping experiences for customers at our Newport Beach store. We offer full-time and part-time roles with a retail schedule including weekends, and compensation is $20+ per hour.

As a Sales Associate you will build authentic connections, become a product expert, keep stock refreshed, and maintain the shop floor and displays while delivering exceptional service in a fast-paced environment.