Customer Experience & Store Operations Specialist

SmartRecruiters, Inc.; Ponca City (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

SmartRecruiters, Inc. seeks a Customer Service Rep for our store location at 506 S. 14th Street, Ponca City, OK. This full-time position involves operating equipment, stocking and rotating ingredients, preparing products, and processing orders while ensuring quality service to customers in person and by phone.

The role requires effective communication and teamwork in a retail environment, with attention to inventory accuracy and facility cleanliness. On-site work at the store is expected.

Qualifications

• General duties include operating all equipment, stocking and rotating ingredients from delivery to storage/work area/walk-in cooler.
• Prepare products and receive/process telephone and internet orders.
• Count inventory and complete paperwork.
• Clean equipment and facility.
• Customer service involves clear verbal and written communication with customers and co-workers.

Responsibilities

• Operate all equipment and rotate stock between delivery, storage, and walk-in cooler.
• Prepare and package products for sale or service.
• Receive and process telephone and internet orders accurately.
• Count inventory and maintain accurate paperwork.
• Clean and sanitize equipment and area to maintain safety standards.

Job description

SmartRecruiters, Inc. seeks a Customer Service Rep for our store location at 506 S. 14th Street, Ponca City, OK. This full-time position involves operating equipment, stocking and rotating ingredients, preparing products, and processing orders while ensuring quality service to customers in person and by phone.

The role requires effective communication and teamwork in a retail environment, with attention to inventory accuracy and facility cleanliness. On-site work at the store is expected.