Customer Experience & Ops Specialist

SmartRecruiters, Inc.; Oklahoma City (OK); On-site; USD 32,000 - 40,000; Full time

Job summary

SmartRecruiters, Inc. in Oklahoma City is seeking a Customer Service Representative for a full-time on-site position. The role handles telephone and internet orders, assists guests, and participates in inventory and paperwork processes.

Core values guide daily work as you operate equipment, stock ingredients, and ensure quality and guest satisfaction. Training focuses on customer service orientation and hands-on practice in a dynamic environment.

Qualifications

• Core Values: Treat everyone with Integrity and Respect, Quality is everything, Guarantee that every guest is WOW'd because of ME, Choose your attitude, Have fun!
• General Job Duties include operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility.
• Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
• General Physical demands involve standing, walking, sitting, lifting, carrying, pushing, climbing ladders/stairs, stooping/bending, crouching/squatting, reaching, grasping with hands, and tolerating varying temperatures/conditions inside and outside.

Job description

SmartRecruiters, Inc. in Oklahoma City is seeking a Customer Service Representative for a full-time on-site position. The role handles telephone and internet orders, assists guests, and participates in inventory and paperwork processes.

Core values guide daily work as you operate equipment, stock ingredients, and ensure quality and guest satisfaction. Training focuses on customer service orientation and hands-on practice in a dynamic environment.