Customer Experience Specialist – Travel

Network Travel Careers; Florida; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Flexible schedule

Remote opportunity

Training and support provided

Travel discounts

Growth potential

Job summary

Network Travel Careers is expanding its Customer Experience team and seeking motivated individuals to help clients plan memorable travel experiences from home. This role focuses on hotel bookings, travel services, and delivering exceptional service in a remote setting.

You will share travel knowledge, respond to client inquiries, and manage follow-ups while participating in virtual training and development sessions. Flexible scheduling supports work-life balance and career growth.

Qualifications

• Prior customer service experience is a plus.
• Excellent communication and problem-solving skills.
• Ability to work independently in a remote setting.

Responsibilities

• Assist clients with booking hotels and other travel services.
• Provide accurate travel information and recommendations.
• Manage client communications and follow-ups.
• Attend virtual training and development sessions.

Job description

Job Type:

Work From Home | Independent Schedule

Position Overview

We are expanding and looking for Customer Experience Specialists to assist clients with travel planning and hotel bookings. This position focuses on providing exceptional service while helping travelers plan memorable experiences.

Key Duties

• Assist clients with booking hotels and travel services
• Provide accurate travel information and recommendations
• Manage client communications and follow-ups
• Attend virtual training and development sessions

Why Join Us

• Flexible schedule
• Remote opportunity
• Training, tools, and support provided
• Travel discounts and growth potential

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.