Remote Customer Experience Specialist – Travel

Network Travel Careers; Georgia; Remote; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Flexible schedule

Remote opportunity

Training, tools, and support provided

Travel discounts and growth potential

Zusammenfassung

Network Travel Careers is expanding its team and seeks Customer Experience Specialists to assist clients with travel planning and hotel bookings in a fully remote role.

You will provide exceptional service, respond to inquiries, manage bookings, and participate in virtual trainings, with a flexible schedule and AI-assisted screening used only for process efficiency.

Qualifikationen

• Experience in customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple inquiries and priorities in a remote setting.

Aufgaben

• Assist clients with travel planning and hotel bookings.
• Provide accurate travel information and recommendations.
• Manage client communications and follow-ups.
• Attend virtual training sessions and development activities.

Kenntnisse

Customer service

Communication

Problem solving

Time management

Remote work

Tools

CRM software

Ticketing system

Jobbeschreibung

Job Type: Work From Home | Independent Schedule

Position Overview

We are expanding and looking for Customer Experience Specialists to assist clients with travel planning and hotel bookings. This position focuses on providing exceptional service while helping travelers plan memorable experiences.

Key Duties

• Assist clients with booking hotels and travel services
• Provide accurate travel information and recommendations
• Manage client communications and follow-ups
• Attend virtual training and development sessions

Why Join Us

• Flexible schedule
• Remote opportunity
• Training, tools, and support provided
• Travel discounts and growth potential

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.