Customer Experience Specialist – Travel

Wanderwell Collective; Florida; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible schedule

Remote opportunity

Training and tools provided

Travel discounts

Job summary

Wanderwell Collective is seeking a Customer Experience Specialist to support travelers with planning and hotel bookings, delivering friendly and accurate information to ensure memorable experiences.

This remote role offers an independent schedule with flexible hours and a pathway for growth, along with training, tools, and support to help you excel in client communications and virtual learning.

Note: AI-assisted screening may be used during hiring, with human oversight in final decisions.

Qualifications

• Assist clients with booking hotels and travel services
• Provide accurate travel information and recommendations
• Manage client communications and follow-ups
• Attend virtual training and development sessions

Responsibilities

• Assist clients with booking hotels and travel services
• Provide accurate travel information and recommendations
• Manage client communications and follow-ups
• Attend virtual training and development sessions

Job description

Job Type: Work From Home | Independent Schedule

Position Overview

We are expanding and looking for Customer Experience Specialists to assist clients with travel planning and hotel bookings. This position focuses on providing exceptional service while helping travelers plan memorable experiences.

Key Duties

• Assist clients with booking hotels and travel services
• Provide accurate travel information and recommendations
• Manage client communications and follow-ups
• Attend virtual training and development sessions

Why Join Us

• Flexible schedule
• Remote opportunity
• Training, tools, and support provided
• Travel discounts and growth potential

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.