Customer Experience Specialist — Retail Sales

Crocs; Grapevine (TX); On-site; USD 19,000 - 22,000; Full time

Job summary

Crocs, Inc. is seeking team-oriented individuals for a retail role in the Dallas area, offering flexible hours including nights and weekends. You will contribute to a positive store culture, assist in multiple departments, and stay knowledgeable about HEYDUDE products to enhance customer experiences.

Join a brand ambassador team focused on service, inventory control, and collaboration with store management. This position emphasizes inclusivity and compliance with company policies.

Qualifications

• Must be 16 years or older.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position.
• A team first approach and a desire to succeed in a fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Skills

Customer service

Teamwork

Flexibility

Job description

Crocs, Inc. is seeking team-oriented individuals for a retail role in the Dallas area, offering flexible hours including nights and weekends. You will contribute to a positive store culture, assist in multiple departments, and stay knowledgeable about HEYDUDE products to enhance customer experiences.

Join a brand ambassador team focused on service, inventory control, and collaboration with store management. This position emphasizes inclusivity and compliance with company policies.