Customer Experience Specialist — Retail & Photo Services

Walgreens; Southaven (MS); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to provide outstanding service at the checkout, assist customers with product questions, and help maintain clean, well-organized shelves. The role includes processing purchases, handling returns, and supporting upsell opportunities while upholding store policies and asset protection guidelines.

The position requires English fluency and flexibility to work evenings and weekends, with emphasis on delivering a delightful customer experience in a

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engage customers by greeting and offering assistance; resolve questions to ensure a positive experience.
• Provide courteous, friendly, fast, and efficient checkout service; operate cash register.
• Recommends items and supports upsell and cross-sell.
• Maintain clean, well-merchandised counters and shelves; manage stock and pricing per policy.
• Follow asset protection procedures to minimize loss; ensure compliance with laws on restricted items.
• Restock, rotate inventory, and support displays; assist with photo area and web pick-up duties.
• Assist with store maintenance and teamwork; complete assigned tasks and training.

Skills

Customer service

Cash handling

Merchandising

Inventory management

Asset protection

Store operations

Job description

Walgreens is seeking a customer-focused team member to provide outstanding service at the checkout, assist customers with product questions, and help maintain clean, well-organized shelves. The role includes processing purchases, handling returns, and supporting upsell opportunities while upholding store policies and asset protection guidelines.

The position requires English fluency and flexibility to work evenings and weekends, with emphasis on delivering a delightful customer experience in a