Retail Merchandising Specialist: Customer Experience

The TJX Companies, Inc.; Pell City (AL); On-site; USD 17,564 - 18,253; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance options

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a dedicated team member for the TJ Maxx store in Pell City, Alabama. This role emphasizes providing excellent customer service, supporting a positive store culture, and maintaining merchandising standards. Candidates must be adaptable, possess strong communication skills, and ideally have retail experience.

Benefits include an associate discount, 401(k) contributions, health insurance options, and more. Starting pay ranges from $12.75 to $13.25 per hour, determined by skills and experience.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking effectively.
• Able to respond appropriately to changes in direction.
• Capability to lift heavy objects with or without reasonable accommodation.
• Experience in retail customer service is preferred.

Responsibilities

• Role models established customer experience practices.
• Supports a positive store culture through honesty and integrity.
• Accurately rings purchases and handles returns.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise.
• Participates in store recovery throughout the day.
• Maintains cleanliness standards for the sales floor.
• Provides and accepts recognition and feedback.
• Adheres to all labor laws and policies.
• Engages in store shrink reduction goals.
• Participates in safety programs and maintains a safe environment.

Skills

Excellent customer service skills

Strong communication skills

Organizational skills

Attention to detail

Ability to multi-task

Ability to lift heavy objects

Retail customer experience

Job description

The TJX Companies, Inc. is seeking a dedicated team member for the TJ Maxx store in Pell City, Alabama. This role emphasizes providing excellent customer service, supporting a positive store culture, and maintaining merchandising standards. Candidates must be adaptable, possess strong communication skills, and ideally have retail experience.

Benefits include an associate discount, 401(k) contributions, health insurance options, and more. Starting pay ranges from $12.75 to $13.25 per hour, determined by skills and experience.