Retail Sales Associate — Customer Experience & Flex Hours

The TJX Companies, Inc.; Dothan (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Dental/Vision coverage

Life insurance

Paid holidays

Scholarship program

Adoption assistance

Referral bonuses

Job summary

The TJ Maxx store in Dothan, AL is seeking a customer-focused associate to deliver an exceptional shopping experience, accurately ring purchases, and maintain a clean, organized store environment. You will collaborate across departments to support business needs and uphold loss prevention standards.

You will promote credit and loyalty programs, participate in safety initiatives, and help maintain merchandising standards while delivering friendly, efficient service to customers.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains cleanliness and recovery standards for the sales floor and store
• Provides and accepts recognition and constructive feedback
• Adheres to labor laws, policies, and procedures
• Supports shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Teamwork

Retail experience

Job description

The TJ Maxx store in Dothan, AL is seeking a customer-focused associate to deliver an exceptional shopping experience, accurately ring purchases, and maintain a clean, organized store environment. You will collaborate across departments to support business needs and uphold loss prevention standards.

You will promote credit and loyalty programs, participate in safety initiatives, and help maintain merchandising standards while delivering friendly, efficient service to customers.