Customer Experience Specialist – No Weekends, $21–$24/hr

Murray's Group - CARSTAR/Fix; Gig Harbor (WA); Sur place; USD 29 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Paid holidays

PTO

Résumé du poste

Murray’s Collision Group in Gig Harbor, WA is hiring a Customer Service Representative to be the friendly, in-person face of our shop. You’ll greet customers, guide them from drop-off to pickup, and coordinate with our centralized team to keep everyone informed.

This role offers weekday hours, no weekend shifts, and benefits after 90 days including medical, dental, vision, life insurance, a 401(k) with a match, paid holidays and PTO.

Qualifications

• Friendly, upbeat, people-first personality.
• Experience in sales, retail, hospitality or service is a great fit; no collision experience needed.
• Calm and reassuring with stressed customers.
• Basic computer skills are required.

Responsabilités

• Greet customers and make them feel welcome.
• Guide them through the repair in person, from drop-off to pickup.
• Handle vehicle check-ins and walkarounds.
• Turn stressed customers into happy ones.
• Earn reviews and referrals by giving great service.
• Work with our centralized team, estimators and production team to keep customers informed.

Connaissances

Customer service

Communication

Basic computer skills

Valid driver’s license

Description du poste

Murray’s Collision Group in Gig Harbor, WA is hiring a Customer Service Representative to be the friendly, in-person face of our shop. You’ll greet customers, guide them from drop-off to pickup, and coordinate with our centralized team to keep everyone informed.

This role offers weekday hours, no weekend shifts, and benefits after 90 days including medical, dental, vision, life insurance, a 401(k) with a match, paid holidays and PTO.