Customer Experience Specialist - Insurance & Service

State Farm; Charlottesville (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

401(k) matching

Bonus

Competitive salary

Dental insurance

Free food & snacks

Opportunity for advancement

Job summary

Gary Albert - State Farm Agent is hiring a Customer Service Representative to engage with customers and provide exceptional service. You will help clients with inquiries, coordinate with team members, and support community needs while building trust and loyalty.

The role focuses on accurate record-keeping, strong communication, and the ability to multitask in a fast-paced environment, with opportunities for advancement within a trusted insurance brand.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Gary Albert - State Farm Agent is hiring a Customer Service Representative to engage with customers and provide exceptional service. You will help clients with inquiries, coordinate with team members, and support community needs while building trust and loyalty.

The role focuses on accurate record-keeping, strong communication, and the ability to multitask in a fast-paced environment, with opportunities for advancement within a trusted insurance brand.