Customer Experience Specialist I

dollartree; Lake Worth (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Texas seeks a customer-focused team member to assist customers, handle cash transactions, and maintain store cleanliness and stock levels. You will ensure a safe, friendly shopping environment and contribute to efficient stock replenishment and merchandise recovery.

The role requires a high school diploma or equivalent and prior customer service experience in retail or related sectors. Lifting 30–50 lbs and standing for long periods are expected.

Qualifications

• High school diploma preferred.
• Customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Communication skills

Organization

Problem-solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Texas seeks a customer-focused team member to assist customers, handle cash transactions, and maintain store cleanliness and stock levels. You will ensure a safe, friendly shopping environment and contribute to efficient stock replenishment and merchandise recovery.

The role requires a high school diploma or equivalent and prior customer service experience in retail or related sectors. Lifting 30–50 lbs and standing for long periods are expected.