Customer Experience Specialist — Flexible Hours & Growth

Sodexo; El Segundo (CA); On-site; USD 2,949,000 - 3,981,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Tuition reimbursement

Job summary

Sodexo in El Segundo, CA is seeking a Customer Service Specialist to warmly welcome guests and be an ambassador for our service excellence.

You’ll handle customer interactions in person, by email, or by phone, record client touches for follow-up, and stay on schedule with reliable attendance. 0-2 years’ related experience preferred; full benefits include medical, dental, vision, PTO, 401(k), tuition assistance and more.

Qualifications

• 0-2 years of related experience.
• Team-oriented and adaptable in a fast-paced environment.
• Ability to engage customers via face-to-face, email or telephone.

Responsibilities

• May work in either food or facilities operation.
• Handle customer service interactions through either face-to-face, email or telephone communications.
• Record and document client interactions for management follow-up.
• Attends work and shows for scheduled shift on time with satisfactory regularity
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

Skills

Customer service

Teamwork

Adaptability

Reliability

Job description

Sodexo in El Segundo, CA is seeking a Customer Service Specialist to warmly welcome guests and be an ambassador for our service excellence.

You’ll handle customer interactions in person, by email, or by phone, record client touches for follow-up, and stay on schedule with reliable attendance. 0-2 years’ related experience preferred; full benefits include medical, dental, vision, PTO, 401(k), tuition assistance and more.