Customer Experience Specialist - Flexible Hours

Cubbardexpress; Claremont (NC); On-site; USD 24,000 - 36,000; Full time

Job summary

Cubbardexpress is hiring a Sales Clerk in Claremont, NC. The role centers on delivering excellent customer service and supporting sales in a busy convenience store.

You will greet customers, maintain merchandise displays, stock beverages and fuel area supplies, and ensure a clean, welcoming environment. Responsibilities include handling checkouts, verifying age for tobacco and alcohol, stocking shelves, and keeping equipment like ATMs and ice cream merchandisers in good shape.

Qualifications

• Excellent customer service and communication abilities.
• Ability to work as part of a team and manage time effectively.
• Willingness to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Cheerfully greet and assist all customers, ensuring a positive shopping experience.
• Keep coffee and cappuccino areas clean and stocked.
• Ensure coolers are fully stocked, organized, and visually appealing; bag ice as needed.
• Front and face coolers and gondolas to enhance store appearance and drive sales.
• Monitor and maintain the store's exterior appearance.
• Maintain clean and well-stocked restrooms.
• Keep fuel pumps clean and stocked with towels and washer fluid; ensure squeegees are available.
• Sweep and mop floors, keeping mats vacuumed.
• Stock and clean shelves, maintain appearance of equipment such as ATMs and ice cream merchandisers.
• Ensure cigarette shelves are adequately stocked.
• Organize and merchandise the sales counter to encourage impulse purchases.
• Facilitate quick and accurate checkout for gasoline and grocery purchases, including age verification for tobacco and alcohol sales.
• Work flexible schedules to meet demands of extended hours and seven‑day operations.
• Complete other essential tasks as assigned by the Store Manager.

Skills

Customer service

Interpersonal skills

Communication

Leadership

Education

High school diploma or equivalent

Job description

Cubbardexpress is hiring a Sales Clerk in Claremont, NC. The role centers on delivering excellent customer service and supporting sales in a busy convenience store.

You will greet customers, maintain merchandise displays, stock beverages and fuel area supplies, and ensure a clean, welcoming environment. Responsibilities include handling checkouts, verifying age for tobacco and alcohol, stocking shelves, and keeping equipment like ATMs and ice cream merchandisers in good shape.