Customer Experience Specialist - Fast-Paced Service

Domino's; Keokuk (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

401k

Pizza discounts

Full training

Internal promotion opportunities

Job summary

Domino's is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with efficiency and professionalism.

You will assist with orders, answer menu questions, and upsell promotions while maintaining a clean store environment and accurate order entries. Excellent communication and a friendly demeanor are essential for success in a fast-paced setting.

Qualifications

• Team player with punctuality and a positive attitude.
• Comfortable talking to customers and coworkers.
• Able to work efficiently in a fast-paced environment.
• Excellent spoken communication and interpersonal skills.
• Flexible to work evenings, weekends, and/or holidays.
• Must be at least 16 years old.

Responsibilities

• Provide friendly service over the phone, online, and in person.
• Assist customers with placing and customizing orders.
• Upsell menu items and promotions to increase satisfaction.
• Handle inquiries, concerns, and complaints professionally.
• Enter orders accurately and process payments.
• Maintain store cleanliness and organization.

Skills

Team player

Positive attitude

Fast-paced environment

Verbal communication

Interpersonal skills

Flexible schedule

16+ years old

Job description

Domino's is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with efficiency and professionalism.

You will assist with orders, answer menu questions, and upsell promotions while maintaining a clean store environment and accurate order entries. Excellent communication and a friendly demeanor are essential for success in a fast-paced setting.