Customer Experience Specialist — Employee-Owned Store

Scheels; Saint Cloud, Northern (MN, KY); Hybride; USD 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

ESOP

401(k) with Roth options

Associate discounts

Health coverage

Résumé du poste

St. Cloud Scheels in Saint Cloud, MN is hiring a Customer Service Associate/ Cashier. You will greet customers with a smile, engage in conversation to provide personalized service, and ensure every item is rung through accurately while promoting the Scheels Visa and the digital receipt program.

The ideal candidate will have a high school diploma or GED and 1+ years of cashiering experience or training. Scheels offers an ESOP, 401(k) with Roth options, associate discounts, and comprehensive

Qualifications

• The ideal candidate will have a high school diploma or general education degree (GED) and 1+ years of cashiering experience or training, or equivalent combination of education and experience.

Responsabilités

• Greet all customers with a smile when entering and exiting the store
• Enhance the customer experience by engaging in conversation while providing personalized service and consistently meeting the goals of the digital receipt program
• Accurately scan every item customers are purchasing, ensuring all merchandise is properly rung through and paid for before the customer leaves the store
• Promote the Scheels Visa card and clearly explain all benefits
• End each transaction by saying “thank you” to every customer
• Operate the register system, follow all cash handling policies, and be knowledgeable in store products and policies as they pertain to customer service
• Resolving problems that involve several variables in standardized processes
• Perform basic math, calculate discounts, make change, and accurately balance the cash drawer
• Maintain an awareness of in-store events and promotions
• Complete Customer Service projects and delegate to other cashiers when needed
• Assist in the training of new Customer Service Associates and Cashiers
• Assist with all other duties as assigned
• Ability to work assigned schedule, which may include varied hours, evenings, weekends, and holidays

Formation

High school diploma or GED

Description du poste

St. Cloud Scheels in Saint Cloud, MN is hiring a Customer Service Associate/ Cashier. You will greet customers with a smile, engage in conversation to provide personalized service, and ensure every item is rung through accurately while promoting the Scheels Visa and the digital receipt program.

The ideal candidate will have a high school diploma or GED and 1+ years of cashiering experience or training. Scheels offers an ESOP, 401(k) with Roth options, associate discounts, and comprehensive