Customer Experience Specialist - Eco Dry Cleaning

TEN Ventures LLC OZO2 Eco Dry Cleaners; West Palm Beach (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Free uniforms

Training & development

Job summary

An eco-friendly dry cleaning service in West Palm Beach, Florida, is seeking a friendly and motivated Customer Service Representative. This role involves welcoming customers, taking orders, and ensuring an excellent service experience. The ideal candidate should possess strong communication skills, be detail-oriented, and preferably have some customer service or retail experience. Benefits include competitive salary and 401(k) matching.

Qualifications

• Reliable, punctual and detail-oriented.
• Customer service or retail experience preferred, but not required.
• Basic computer skills are beneficial.

Responsibilities

• Greet and assist customers in a professional manner.
• Accurately enter orders into the computer system.
• Handle payments and close out transactions.
• Answer phone calls and assist with customer inquiries.
• Maintain a clean and organized front counter area.
• Work closely with the team to ensure smooth store operations.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to work independently

Tools

POS systems

Job description

An eco-friendly dry cleaning service in West Palm Beach, Florida, is seeking a friendly and motivated Customer Service Representative. This role involves welcoming customers, taking orders, and ensuring an excellent service experience. The ideal candidate should possess strong communication skills, be detail-oriented, and preferably have some customer service or retail experience. Benefits include competitive salary and 401(k) matching.