Customer Experience Specialist | Bonus Eligible + PTO

State Farm; Oklahoma City (OK); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Job summary

Todd Rowland Insurance Agency, a State Farm agent in Oklahoma City, seeks a Customer Service Representative to deliver exceptional service and support communities. You will resolve inquiries, coordinate with the agent team, and help drive growth for the insurance business.

This role emphasizes attention to detail, customer care, and effective communication to build lasting client relationships in a fast-paced environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Todd Rowland Insurance Agency, a State Farm agent in Oklahoma City, seeks a Customer Service Representative to deliver exceptional service and support communities. You will resolve inquiries, coordinate with the agent team, and help drive growth for the insurance business.

This role emphasizes attention to detail, customer care, and effective communication to build lasting client relationships in a fast-paced environment.