Customer Experience Specialist – Beverage Distributor

Alliedbeverage; Elizabeth (NJ); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K plan with company match

Flexible Spending Account

Employee Assistance Program

Pet Insurance Plan

Job summary

Allied Beverage Group, located in New Jersey, is seeking a Customer Service Liaison to enhance internal and external communication effectively. The ideal candidate will have 3-5 years of experience in customer service and be skilled in problem-solving and organizational capabilities.

This role offers a starting salary of $20 per hour and a comprehensive benefits package, including medical and retirement plans, ensuring employees are well-supported.

Qualifications

• 3-5 years of customer service, supervisory or sales experience.
• Experience in a fast-paced, high-volume environment preferred.
• Strong verbal and written communication skills.

Responsibilities

• Provide effective customer service for all internal and external departments.
• Intake and respond to incoming sales requests.
• Resolve invoice discrepancies efficiently.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Microsoft Office Suite

Education

High School Diploma or Associate Degree

Tools

WMS

Microsoft Office

SharePoint

BI tools

Job description

Allied Beverage Group, located in New Jersey, is seeking a Customer Service Liaison to enhance internal and external communication effectively. The ideal candidate will have 3-5 years of experience in customer service and be skilled in problem-solving and organizational capabilities.

This role offers a starting salary of $20 per hour and a comprehensive benefits package, including medical and retirement plans, ensuring employees are well-supported.