Customer Experience Specialist - Banking (Full-Time)

Norway Savings Bank; Bridgton (ME); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

401K with employer matching

Employer HSA contributions

Paid time off

Job summary

Norway Savings Bank in Bridgton, ME is seeking a Customer Relations Representative to provide friendly, efficient service during daily banking transactions and to help meet the financial needs of customers. You will build relationships, deliver top-notch service, and promote our bank’s products to grow the customer base.

This full-time, on-site role requires willingness to travel between branches, Saturday mornings, and training visits to Norway, ME, with a strong emphasis on teamwork and

Qualifications

• High school diploma or equivalent work experience.
• Excellent customer service skills with relationship-building.
• Basic computer system knowledge to navigate our systems.
• Ability to travel between branch locations.
• Willingness to work Saturday mornings.
• Travel to Norway, ME for training.

Responsibilities

• Develop customer relationships and deliver friendly and efficient service during daily bank transactions.
• Actively promote bank business lines to grow the customer base.
• Join a talented team at the Bridgton branch and support customer growth.

Skills

Customer service

Communication skills

Interpersonal skills

Teamwork

Basic computer skills

Mobility between branches

Education

High school diploma or equivalent

Tools

CRM system

Job description

Norway Savings Bank in Bridgton, ME is seeking a Customer Relations Representative to provide friendly, efficient service during daily banking transactions and to help meet the financial needs of customers. You will build relationships, deliver top-notch service, and promote our bank’s products to grow the customer base.

This full-time, on-site role requires willingness to travel between branches, Saturday mornings, and training visits to Norway, ME, with a strong emphasis on teamwork and