Customer Experience Specialist

Dollar Tree Stores INC; Pembroke (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Pembroke, NC is seeking a Part-time Customer Service Associate to deliver a friendly, efficient shopping experience. You will assist customers, process transactions, stock shelves, and keep the store clean and safe.

The role emphasizes cash handling, customer care, and teamwork with a focus on reliability and ability to lift up to 50 lbs. Prior retail or service experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail or customer service experience is highly preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks, stock replenish as per standards.
• Provide a positive, safe, and respectful environment for customers and teammates.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Pembroke, NC is seeking a Part-time Customer Service Associate to deliver a friendly, efficient shopping experience. You will assist customers, process transactions, stock shelves, and keep the store clean and safe.

The role emphasizes cash handling, customer care, and teamwork with a focus on reliability and ability to lift up to 50 lbs. Prior retail or service experience is preferred.