Customer Experience Specialist

Clark Restaurant Service, Llc; Nashville (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Clark Restaurant Service, Llc in Nashville is seeking a full-time Customer Service Representative to provide excellent customer and sales support. You will resolve inquiries, process orders, and help ensure customer satisfaction through effective communication and problem-solving.

The role requires attention to detail, strong communication, and the ability to coordinate with warehouse, sales, shipping, and inventory teams to ensure accuracy and timely fulfillment.

Qualifications

• Detailed-oriented individual who strives for accuracy.
• Excellent verbal and written communication.
• Excellent math and negotiation skills.
• Collaborative and supportive with positive energy and a can-do attitude.

Responsibilities

• Respond to all inquiries via phone or in-person in a timely and professional manner.
• Provide accurate information about products and services.
• Coordinate with warehouse, sales, shipping, and inventory teams to ensure order accuracy and timely fulfillment.
• Resolve customer complaints and issues efficiently, escalating when necessary.
• Maintain records of customer interactions and transactions.
• Process orders, forms and requests.
• Collaborate with other departments to address customer needs.

Skills

Verbal communication

Written communication

Problem solving

Microsoft Office

Attention to detail

Multi-tasking

Negotiation

Team collaboration

Job description

Clark Restaurant Service, Llc in Nashville is seeking a full-time Customer Service Representative to provide excellent customer and sales support. You will resolve inquiries, process orders, and help ensure customer satisfaction through effective communication and problem-solving.

The role requires attention to detail, strong communication, and the ability to coordinate with warehouse, sales, shipping, and inventory teams to ensure accuracy and timely fulfillment.