Customer Experience Specialist

weis; Ephrata (Lancaster County); On-site; USD 26,000 - 38,000; Full time

Job summary

Weis Markets is hiring a Customer Experience Associate to greet customers, operate the front-end scanner and cash register, and process transactions accurately. The role requires knowledge of weekly ads and promotions, ensuring proper sale of tobacco/alcohol, and maintaining store sanitation.

Flexibility to assist in other departments and adhere to PPE and safety guidelines is expected. No prior experience is required and a High School Diploma or GED is acceptable; the position emphasizes

Qualifications

• Education and/or experience completed or working towards a High School Diploma or GED.
• No prior experience required.

Responsibilities

• Greet customers and resolve questions professionally.
• Operate front-end scanning equipment and cash register.
• Process transactions accurately and manage cash/credit/coupons.
• Follow store policies on tobacco and alcohol sale.
• Maintain cleanliness and sanitation in the department.
• Assist in other departments as needed.
• Support PPE usage and safety guidelines.
• Know weekly ads and promotions to help customers.

Skills

Customer service

Cash handling

POS operation

Product knowledge

Education

High school diploma or GED

Tools

Point-of-sale system

Job description

Weis Markets is hiring a Customer Experience Associate to greet customers, operate the front-end scanner and cash register, and process transactions accurately. The role requires knowledge of weekly ads and promotions, ensuring proper sale of tobacco/alcohol, and maintaining store sanitation.

Flexibility to assist in other departments and adhere to PPE and safety guidelines is expected. No prior experience is required and a High School Diploma or GED is acceptable; the position emphasizes