Customer Experience Specialist

Domino's; Aurora (CO); On-site; USD 17,909,000 - 23,419,000; Full time

Job summary

Domino’s Pizza is seeking staff in Aurora to handle carryout and delivery duties with a focus on customer service and accuracy.

The role requires polite interaction, knowledge of menu items, and strict adherence to Domino’s procedures to ensure order correctness and safety standards. Training covers cash handling, order accuracy, and maintaining a clean, professional image on the job.

Qualifications

• Polite and courteous customer service
• Clear communication with customers and team
• Accurate handling of payments and orders
• Ability to follow defined procedures and steps

Responsibilities

• Answering the phone or assisting carryout customers politely and knowledgeably
• Maintain image consistent with Domino's standards
• Follow WOW steps: apologize, give them what they want, add something extra
• Ensure toppings are counted and order accuracy verified
• Prepare orders only when ready for the oven
• Maintain neat and clean delivery vehicles and positive image

Skills

Customer service

Communication

Cash handling

Teamwork

Job description

Domino’s Pizza is seeking staff in Aurora to handle carryout and delivery duties with a focus on customer service and accuracy.

The role requires polite interaction, knowledge of menu items, and strict adherence to Domino’s procedures to ensure order correctness and safety standards. Training covers cash handling, order accuracy, and maintaining a clean, professional image on the job.