Customer Experience Specialist

Evolution Group Consulting; Appleton (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunities for Progression

Stimulating Environment

Opportunity to Travel

Job summary

A consulting firm in Appleton, Wisconsin is seeking a Customer Service Representative to provide superior service and acquire new customers. No previous experience is necessary as training is offered. Ideal for those with a great attitude and a goal-oriented mindset. Join a stimulating environment with opportunities for progression and travel.

Qualifications

• Must have a student mentality.
• Great attitude is essential.
• Must be organized and goal-oriented.

Responsibilities

• Attract potential customers by answering product and service questions.
• Open customer accounts by recording account information.
• Resolve product or service problems by clarifying the customer's complaint.

Skills

Customer service experience

Work Ethic

People skills

Goal oriented

Job description

Job purpose: Provide superior customer service to existing and new customers for Fortune 500 companies across the world. As well as acquire new customers by using innovative approaches with different styles of marketing.

Do you have customer service experience? If yes, that is Great. Is customer service something you lack? If yes, that is not a problem because we offer training that will give you that experience!

Customer Service Representative Job Duties!

• Attract potential customers by answering product and service questions! Suggest information about products and services!
• Open customer accounts by recording account information!
• Resolve product or service problems by clarifying the customer's complaint!
  • Determine the cause of the problem!
  • Select and explain the best solution to solve the problem!
  • Expedite correction or adjustment!
  • Follow up with customers to ensure resolution!
• Recommend potential products or services to management by collecting customer information and analyzing customer needs!
• Contribute to team effort by accomplishing related results as needed!

Qualifications:

• Student Mentality
• Work Ethic
• Great Attitude
• Goal oriented
• Organized
• People skills

Reasons Why We're Excited!

• Meet great people and Network!
• Work with Fortune 500 Clients!
• Be a part of a team!
• Opportunities for Progression!
• Stimulating Environment!
• Opportunity to Travel!

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Send in your resume if you're a goal chaser with a positive attitude!

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