Sales & CS Associate - Entry Level

SmartRecruiters, Inc.; Mechanicsburg (Cumberland County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Growth opportunities

Training provided

Job summary

Valley Surge Marketing is seeking entry level Sales and Customer Service Associates to support client campaigns across the United States. No experience is required; we provide comprehensive training in customer service, client relations, public relations, sales, business management and leadership development.

This is a full-time, permanent role with opportunities to advance based on performance. We are not a call center or staffing agency.

Qualifications

• 1-2 years customer service or sales experience not required as training is provided
• Bilingual in Spanish and English is a bonus
• Eligibility to work in the US required
• Strong communication and interpersonal skills

Responsibilities

• Train in customer service, client relations, public relations, sales, business management and leadership development
• Support campaigns for prominent brands and focus on relationship building and consultative sales

Skills

Customer Service

Sales

Bilingual

Education

High School Diploma

College preferred

Job description

One of the fastest growing industries across the country. We alleviate some of the work from Fortune 100 and 500 Companies by aiding in all aspects of their retail marketing to expand their business development locally. All representatives are cross-trained in marketing and sales through events, promotions, product launches and demonstrations. Valley Surge Marketing Group's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners.

Job Description

Valley Surge Marketing Marketing is a privately owned sales & marketing firm in Pittston, and due to the high demand from our Clients we're looking for ENTRY LEVEL individuals to train for a Sales and Customer Service Associate position.

NO EXPERIENCE IS NEEDED FOR THIS POSITION, we will fully train the candidate selected in several business aspects like customer service, client relations, public relations, sales, business management, leadership development, customer service, and marketing strategies. Each individual will start at ENTRY LEVEL with the opportunity to advance based on individual performance, so if you work harder than anyone you know, you want to learn and develop new skills and you want to start a long term career, Valley Surge Marketing is the right fit!

We're NOT a call center, we do NOT do cold calling and we're NOT a staffing agency, we're hiring directly for our organization and this is a full time and permanent position.

We have a ton of interest in our company, we will be looking at EVERY resume that is submitted, one of our core values is fairness, so we will be in contact within 24-48 hours for qualified applicants to follow up.

We realize that with every customer contact lies opportunity- the opportunity to make a connection. The responsibility of interacting with our clients’ potential customers is one we take seriously. That is why we are hiring those with a background in restaurant, retail, hospitality, or customer service who are looking for a career change. It’s because we know that the impression our people make can mean the difference between losing or gaining a lifetime customer.

We Train our Customer Service and Sales Team in the Following Areas:

Customer Service Management:

Serving some of the most prominent brands in America, we ensure clients get more from customer relationships by delivering consistent superior service.

We leverage conversation and in-person social interaction to improve acquisition and retention, enhance brand loyalty, increase sales, and revenue for our clients. Our team is dedicated to creating a consultative sales process designed around solutions, not persuasion.

Business Management Solutions:

Spanning almost a decade the business solutions team is one of the best in the industry. We train and mentor team members to develop the skills they need to lead a team by honing the strengths they naturally possess.

We Train our Customer Service and Sales Team in the Following Areas:

Customer Service Management:

Serving some of the most prominent brands in America, we ensure clients get more from customer relationships by delivering consistent superior service.

We leverage conversation and in-person social interaction to improve acquisition and retention, enhance brand loyalty, increase sales, and revenue for our clients. Our team is dedicated to creating a consultative sales process designed around solutions, not persuasion.

Business Management Solutions:

Spanning almost a decade the business solutions team is one of the best in the industry. We train and mentor team members to develop the skills they need to lead a team by honing the strengths they naturally possess.

Qualifications

Job Requirements

We are one of the fastest growing customer service and customer acquisition outsourcers with locations across the United States. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.

• We have our own in-house leadership development programs

Opportunities for individuals to join a company where they can enjoy their work day

• 100% of our management team is promoted from within our organization.
• Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily
• We believe in recognizing individual employees for their contributions and achievements

Opportunities to grow and develop the career in management or leadership that individuals really want

Whatever role or position you are seeking, we have challenging and exciting career growth opportunities waiting for you.

Educational Requirements:

• High School Diploma
• College preferred

Experience and Skills:

• Bilingual in Spanish and English is a bonus!
• YOU MUST BE ELIGIBLE TO WORK IN THE US
• 1-2 years customer service or sales experience – retail, restaurant, or hospitality, csr experience included
• Ability to remain highly motivated in a customer service and sales environment
• Creative thinker and problem solver
• Highly energetic with motivation to appreciate customers and other team members
• Multi-task oriented
• Excellent active listening and interpersonal skills
• Confident and positive attitude expressed with a genuinely sincere tone
• Adaptive to change
• Excellent oral and written communication skills with emphasis on probing
• Ability to lead a conversation
• Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities

Additional Information

All your information will be kept confidential according to EEO guidelines.