Customer Experience & Solutions Coordinator

Inspire Entrepreneur Academy; Hyattsville (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

Inspire Entrepreneur Academy in Hyattsville, Maryland, is seeking a full-time entry-level customer service representative. The role involves notifying customers about service features, addressing grievances, and assisting with their needs. Strong interpersonal skills, a high school diploma, and a positive attitude are essential for this role.

Candidates should possess excellent communication skills, be confident in decision-making, and able to multitask. Previous customer service experience is preferred.

Qualifications

• Strong interpersonal skills are crucial for effective communication with customers.
• Effective problem-solving and conflict resolution abilities are necessary.
• A professional appearance and positive attitude are required.

Responsibilities

• Notify customers about service features and listen to grievances.
• Complete digital forms for new customers.
• Connect customers with proper departments when unable to assist.

Skills

Interpersonal skills

Problem-solving skills

Conflict resolution skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

Inspire Entrepreneur Academy in Hyattsville, Maryland, is seeking a full-time entry-level customer service representative. The role involves notifying customers about service features, addressing grievances, and assisting with their needs. Strong interpersonal skills, a high school diploma, and a positive attitude are essential for this role.

Candidates should possess excellent communication skills, be confident in decision-making, and able to multitask. Previous customer service experience is preferred.