Customer Experience & Operations Associate

Inspire Entrepreneur Academy; Hyattsville (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

Inspire Entrepreneur Academy is looking for a dedicated customer service team member who is passionate about improving consumer experiences. You will handle inquiries, assist customers with service features, and resolve issues positively.

Qualified candidates should possess strong interpersonal skills, excellent communication, and a high school diploma or equivalent. The position is full-time and entry-level, offering a collaborative and supportive environment.

Qualifications

• Strong interpersonal skills to effectively engage with customers.
• Excellent verbal and written communication abilities.
• Confident decision-making and ability to remain calm under pressure.

Responsibilities

• Notify customers about service features and resolve their concerns.
• Complete digital forms and encourage additional services.
• Connect customers with the proper department as needed.

Skills

Strong interpersonal skills

Problem-solving skills

Excellent verbal communication

Ability to multitask

Education

High school diploma or equivalent

Job description

Inspire Entrepreneur Academy is looking for a dedicated customer service team member who is passionate about improving consumer experiences. You will handle inquiries, assist customers with service features, and resolve issues positively.

Qualified candidates should possess strong interpersonal skills, excellent communication, and a high school diploma or equivalent. The position is full-time and entry-level, offering a collaborative and supportive environment.