Customer Experience Shift Lead

Domino's Pizza; Oakton (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza is seeking a crew member to deliver friendly, efficient service in a fast-paced setting. You will handle orders, assist with food preparation, and support shift leadership to ensure high customer satisfaction.

Responsibilities include operating the POS system, managing cash, and maintaining clean, organized work areas while helping teammates. Previous retail or food-service experience is a plus.

Qualifications

• Excellent written and verbal communication skills for interactions with customers and management.
• Ability to work in a fast-paced environment and multi-task effectively.
• Strong customer service orientation with a focus on accuracy and efficiency.
• Willingness to lead the team on duty and support shift management.

Responsibilities

• Greet customers and take orders in a professional manner.
• Maintain high standards of service, food quality, and cleanliness.
• Operate POS and handle cash, coupons, and transactions accurately.
• Assist with shift management and train/coordinate team members.

Skills

Customer service

Communication

Multi-tasking

Cash handling

POS familiarity

Team leadership

Tools

POS system

Job description

Domino's Pizza is seeking a crew member to deliver friendly, efficient service in a fast-paced setting. You will handle orders, assist with food preparation, and support shift leadership to ensure high customer satisfaction.

Responsibilities include operating the POS system, managing cash, and maintaining clean, organized work areas while helping teammates. Previous retail or food-service experience is a plus.