Customer Experience & Sales Strategy Intern

PwC; Boston (MA); On-site; USD 4,016,000 - 6,612,000; Full time

Job summary

PwC is seeking a Management Consulting - Sales, Service and Marketing Intern in Boston to engage with clients and enhance customer experiences through strategic initiatives. You will learn PwC methodologies, support project work, and contribute to customer engagement and loyalty initiatives.

This internship emphasizes a learning mindset and collaboration with advisory teams. You’ll observe and contribute to CX projects, gather data, and assist in surveys and analysis to deliver value for

Qualifications

• Currently pursuing or have completed a Bachelor's degree.
• Strong communication and teamwork skills.
• Interest in customer experience, CX strategies, and data-driven insights.

Responsibilities

• Support teams in delivering customer-centric strategies to enhance client experiences.
• Participate in projects focused on improving customer engagement and loyalty.
• Assist in design and implementation of customer experience (CX) strategies.
• Conduct customer journey analyses to identify improvement opportunities.
• Collaborate with team members to manage customer data and feedback.

Education

Bachelor's degree

Job description

PwC is seeking a Management Consulting - Sales, Service and Marketing Intern in Boston to engage with clients and enhance customer experiences through strategic initiatives. You will learn PwC methodologies, support project work, and contribute to customer engagement and loyalty initiatives.

This internship emphasizes a learning mindset and collaboration with advisory teams. You’ll observe and contribute to CX projects, gather data, and assist in surveys and analysis to deliver value for