Customer Experience & Sales Specialist

PMG Carolinas LLC; Kinston (NC); On-site; USD 17,000 - 19,000; Full time

Job summary

PMG Carolinas LLC in Kinston, NC seeks a customer service associate to greet customers, operate the register, merchandise, and keep the store clean. You will support management and teammates, handle daily tasks, and communicate issues to supervisors.

The role requires a high school diploma or current enrollment, customer service experience is preferred, and reliable transportation. You must be flexible with scheduling and able to lift, stand, and use a mobile device for communications.

Qualifications

• High school diploma or GED preferred or currently enrolled in high school; or equivalent combination of education and relevant experience.
• Customer service experience is preferred and beneficial.

Responsibilities

• Greet customers and provide an exceptional experience on an ongoing basis
• Operate cash register per PMG standards, handle cash, record keeping, lottery management, and shift paperwork
• Execute daily store tasks with speed, accuracy, and efficiency
• Sales Floor Merchandising/Stocking
• Cooler Merchandising
• Vendor Check-Ins
• Communicate daily issues/challenges with Management
• Ensure PMG safety and operational excellence procedures are followed
• Perform tasks with integrity, honesty, and respect
• Support Management with other assigned tasks
• Exterior/Interior Cleaning

Skills

Customer Service

Cash Handling

Reliable Transportation

Schedule Flexibility

Mobile Device Proficiency

Physical Ability

Education

High school diploma or GED

Job description

PMG Carolinas LLC in Kinston, NC seeks a customer service associate to greet customers, operate the register, merchandise, and keep the store clean. You will support management and teammates, handle daily tasks, and communicate issues to supervisors.

The role requires a high school diploma or current enrollment, customer service experience is preferred, and reliable transportation. You must be flexible with scheduling and able to lift, stand, and use a mobile device for communications.