Customer-Experience Sales Specialist

KIRKLAND; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Kirkland's Home in Charlotte, NC is seeking a Sales Associate to provide an exceptional shopping experience in-store and online. You will help with operations, merchandising, and customer service under management direction to drive sales and maintain a welcoming environment.

The role requires energetic, customer-focused individuals who can work weekends and evenings, read directives, and assist with stockroom and floor maintenance while delivering friendly, efficient service.

Qualifications

• Energetic, people and results oriented.
• Ability to communicate both written and verbally.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret company directives and manuals.
• Ability to work a flexible schedule to meet business needs.
• Able to work independently and as part of a team.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience.
• Engages with customers modeling exceptional selling behaviors.
• Greets customers with enthusiasm and maintains a positive attitude.
• Educates customers on loyalty programs, promotions and merchandise.
• Maintains store presentation, pricing and inventory accuracy.
• Assists with stock receipt, replenishment and floor set execution.
• Uses the POS system to process transactions accurately and efficiently.

Skills

Customer service

Communication

Teamwork

Flexibility

Multitasking

Retail experience

Tools

POS system

Hand-held devices

Job description

Kirkland's Home in Charlotte, NC is seeking a Sales Associate to provide an exceptional shopping experience in-store and online. You will help with operations, merchandising, and customer service under management direction to drive sales and maintain a welcoming environment.

The role requires energetic, customer-focused individuals who can work weekends and evenings, read directives, and assist with stockroom and floor maintenance while delivering friendly, efficient service.