Customer Experience & Sales Concierge

Finish Line; Tucson (AZ); On-site; USD 18,000 - 25,000; Full time

Job summary

The Finish Line is seeking an enthusiastic Associate in Tucson, AZ to help create an engaging shopping experience and deliver outstanding customer service in a fast-paced retail setting.

You will assist with daily operations, support sales goals, handle merchandise, and work with a team to uphold store standards. This role emphasizes reliability, flexible hours, and a customer-first mindset.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets.
• Customer-centric approach delivering outstanding service.
• Strong communication and collaboration skills in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.
• Tech-savvy with basic math skills and familiarity with POS systems.
• Clear English communication; reading/writing/math in English.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer service

Communication

Teamwork

Flexibility

Tech-savvy

English proficiency

Tools

POS systems

Job description

The Finish Line is seeking an enthusiastic Associate in Tucson, AZ to help create an engaging shopping experience and deliver outstanding customer service in a fast-paced retail setting.

You will assist with daily operations, support sales goals, handle merchandise, and work with a team to uphold store standards. This role emphasizes reliability, flexible hours, and a customer-first mindset.