Customer Experience & Sales Associate

Bass Pro Shops; Sayreville, Northern (NJ, KY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Sayreville, NJ is seeking a Customer Relations Associate to greet customers, process returns and exchanges, and guide buying decisions with product knowledge. The role emphasizes safe handling, promote CLUB Membership, and efficient use of the POS system.

Starting pay ranges from $19.00 to $21.75 per hour, with full-time benefits including medical, dental, vision, 401k, paid holidays and vacations.

Qualifications

• Greeting customers promptly and professionally.
• Handling merchandise returns with accuracy and courtesy.
• Providing information and direction to customers.
• Promoting programs like CLUB Membership and In-Store Pick-up.

Responsibilities

• Greet customers as they enter the store.
• Handle firearm safety with trigger locks at point of entry.
• Process refunds and exchanges with proper paperwork.
• Maintain clean, stocked work area and assist customers with product choices.

Skills

Customer service

Cash handling

Merchandise handling

Product knowledge

Communication

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Sayreville, NJ is seeking a Customer Relations Associate to greet customers, process returns and exchanges, and guide buying decisions with product knowledge. The role emphasizes safe handling, promote CLUB Membership, and efficient use of the POS system.

Starting pay ranges from $19.00 to $21.75 per hour, with full-time benefits including medical, dental, vision, 401k, paid holidays and vacations.