Customer Experience & Sales Associate

Finish Line; San Jose (CA); On-site; USD 38,000 - 39,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth opportunities

DEI initiatives

Job summary

The Finish Line, Inc. in California seeks a Store Associate to help with daily store operations and deliver outstanding customer experiences. You will support customer needs, drive sales, and assist with inventory and merchandising to help the store meet its goals.

You must remain flexible to work weekends and holidays, provide reliable attendance, and communicate effectively in a busy retail setting. The role offers competitive pay and benefits, including retirement plans and employee discounts.

Qualifications

• Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-centric mindset with a passion for delivering outstanding service.
• Strong interpersonal and communication skills in a fast-paced environment.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Participate in inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance; follow policies and health & safety regulations.
• Team Collaboration: Work with teammates to achieve store sales and operational goals and adhere to store policies.
• Additional duties and projects as required.

Skills

Retail experience

Customer-centric

Communication & collaboration

Flexibility

Tech-savvy

Tools

POS systems

Job description

The Finish Line, Inc. in California seeks a Store Associate to help with daily store operations and deliver outstanding customer experiences. You will support customer needs, drive sales, and assist with inventory and merchandising to help the store meet its goals.

You must remain flexible to work weekends and holidays, provide reliable attendance, and communicate effectively in a busy retail setting. The role offers competitive pay and benefits, including retirement plans and employee discounts.