Customer Experience & Sales Associate

KIRKLAND; Chino (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Kirkland's Home in Chino, CA is seeking a Sales Associate to provide an exceptional shopping experience following the Kirkland’s Home customer service model. You’ll help with sales, cashiering, stock replenishment, and floor sets while collaborating with the management team.

The role emphasizes enthusiastic customer engagement, knowledge of loyalty programs and promotions, and maintaining a tidy, accurately priced sales floor and stockroom. Weekend/evening availability is common in retail.

Qualifications

• Energetic, people and results oriented.
• Ability to work weekends, holidays and evenings.
• Strong written and verbal communication.
• Ability to read and interpret company directives and manuals.
• Flexible schedule to meet store needs.
• Ability to stand for long periods.

Responsibilities

• Provides exceptional in-store and online customer service.
• Engages with customers and demonstrates selling behaviors.
• Greet customers with enthusiasm and maintain a positive attitude.
• Educate customers on loyalty programs, promotions and merchandise.
• Support branding by treating customers and coworkers with respect.
• Achieve or exceed goals related to company initiatives.
• Assist in receiving merchandise safely and timely.
• Maintain organized sales floor and stockroom.
• Ensure merchandise presentation and pricing accuracy.
• Demonstrate Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• May perform other duties as necessary.

Skills

Customer service

Communication

Retail sales

Teamwork

Flexible schedule

Job description

Kirkland's Home in Chino, CA is seeking a Sales Associate to provide an exceptional shopping experience following the Kirkland’s Home customer service model. You’ll help with sales, cashiering, stock replenishment, and floor sets while collaborating with the management team.

The role emphasizes enthusiastic customer engagement, knowledge of loyalty programs and promotions, and maintaining a tidy, accurately priced sales floor and stockroom. Weekend/evening availability is common in retail.