Customer Experience & Sales Associate

Belk; Burlington (NC); On-site; USD 18,000 - 23,000; Part time

Job summary

Belk Burlington, NC is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions.

You will drive sales, maintain appealing presentations, and collaborate with store teams to meet objectives. The role requires flexible hours, strong communication, and the ability to lift up to 40 lbs while providing friendly, knowledgeable service.

Qualifications

• Demonstrated ability to deliver excellent customer service.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Comfortable using technology (smartphones/tablets/Windows).
• Physical ability to lift and move up to 40 lbs.

Responsibilities

• Greet and engage customers, assist with merchandise selection, and provide personalized service.
• Apply suggestive selling techniques and make product recommendations to drive sales.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Maintain attractive selling areas and accurate signage; assist with stock replenishment.
• Stay informed on products, promotions, policies, and store events to inform customers.
• Support store operations including fulfillment, pricing, and merchandising sets.
• Contribute to a positive store culture and teamwork.

Skills

Customer service

Sales goals

Upselling

Merchandise knowledge

Communication

Technology use

Flexible schedule

Team collaboration

Product availability

Job description

Belk Burlington, NC is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions.

You will drive sales, maintain appealing presentations, and collaborate with store teams to meet objectives. The role requires flexible hours, strong communication, and the ability to lift up to 40 lbs while providing friendly, knowledgeable service.