Customer Experience & Retention Specialist (Flexible Schedule)

Hazlewood Agency; Spring Hill (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Hazlewood Agency's Josh Hazlewood - State Farm Agent team is seeking a Customer Relations Representative in Spring Hill, TN. This full-time role focuses on delivering exceptional customer experiences, resolving inquiries, maintaining records, and coordinating with the agency team to meet community needs.

The position offers a competitive salary ($40,000–$60,000 per year), a flexible schedule, health insurance, and opportunities for advancement.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

Job description

Hazlewood Agency's Josh Hazlewood - State Farm Agent team is seeking a Customer Relations Representative in Spring Hill, TN. This full-time role focuses on delivering exceptional customer experiences, resolving inquiries, maintaining records, and coordinating with the agency team to meet community needs.

The position offers a competitive salary ($40,000–$60,000 per year), a flexible schedule, health insurance, and opportunities for advancement.