Customer Experience & Retail Sales Associate

the ups store; Texas; On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

401(k) plan

Employee discounts

Flexible scheduling

Opportunities for advancement

Performance-based bonuses

Job summary

The UPS Store in Houston, TX is seeking a friendly Sales Associate to help customers with shipping, printing, and business services. You will ensure a smooth, positive experience for every visitor while representing our brand’s commitment to service.

This full-time role offers competitive hourly pay, flexible scheduling, and opportunities for advancement. You will greet customers, handle transactions at the point-of-sale, and provide product information to meet customer needs.

Qualifications

• Prior customer service or retail experience is a plus.
• Strong communication and interpersonal skills.
• Basic computer and problem-solving skills.
• Ability to multitask in a fast-paced setting.
• Availability to work flexible hours, including evenings and weekends.
• Computer application knowledge, including Microsoft Office (Word and Excel) is recommended.
• Ability to meet requirements to become a Texas Notary.
• Reliable transportation to/from Houston, TX 77024.

Responsibilities

• Greet and assist customers with professionalism and enthusiasm.
• Process transactions accurately using our point-of-sale system.
• Provide information on products and services to meet customer needs.
• Maintain a clean, organized, and welcoming store environment.
• Resolve customer concerns courteously and effectively.
• Work collaboratively with team members to achieve goals.
• Support store operations and other duties as needed.

Skills

Customer service

Communication

Interpersonal skills

Basic computer skills

Problem solving

Multitasking

Flexible hours

Microsoft Office

Tools

Microsoft Office

Job description

The UPS Store in Houston, TX is seeking a friendly Sales Associate to help customers with shipping, printing, and business services. You will ensure a smooth, positive experience for every visitor while representing our brand’s commitment to service.

This full-time role offers competitive hourly pay, flexible scheduling, and opportunities for advancement. You will greet customers, handle transactions at the point-of-sale, and provide product information to meet customer needs.