Customer Experience & Retail Operations Specialist

Family Farm & Home, Inc.; Whitehall Township (MI); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Family Farm and Home is seeking a Team Member to support daily store operations, assist customers, and process transactions. The role requires ensuring exceptional service, stocking merchandise, and maintaining store cleanliness and safety.

The ideal candidate can stand for long periods, lift up to 50 lbs, and work a flexible schedule including weekends and evenings. Training will cover store systems, loyalty programs, and basic financing options.

Formación

• Strong customer service skills and ability to greet customers.
• Ability to stand for extended periods and lift up to 50 lbs.
• Flexible schedule including weekends, evenings, and holidays.
• Basic computer skills and familiarity with store systems.

Responsabilidades

• Promote Family Farm and Home mission statement and family values.
• Executes daily operational goals and priorities assigned by store management.
• Greets customers as they enter/exit the store and assists shoppers in-store and online.
• Process transactions using POS and follow cash handling procedures.
• Assist in stocking, back stock, and store cleanliness; set up displays and signage.
• Support safety, loss prevention, and audit readiness across the store.

Conocimientos

Customer service

Cash handling

Teamwork

Multitasking

Basic computer skills

Forklift operation

Safety awareness

Descripción del empleo

Family Farm and Home is seeking a Team Member to support daily store operations, assist customers, and process transactions. The role requires ensuring exceptional service, stocking merchandise, and maintaining store cleanliness and safety.

The ideal candidate can stand for long periods, lift up to 50 lbs, and work a flexible schedule including weekends and evenings. Training will cover store systems, loyalty programs, and basic financing options.