Customer Experience Retail Associate | Flexible Schedule

The TJX Companies, Inc.; Alpena (MI); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. Marshalls Store Alpena is seeking a customer‑centric associate to deliver a high‑quality shopping experience.

You will greet customers, ring purchases and returns, maintain store cleanliness, and participate in loss prevention and safety practices. You’ll need strong communication, attention to detail, flexibility to support business needs, and the ability to multitask in a fast‑paced retail environment.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking while maintaining accuracy.

Responsibilities

• Role models established customer experience practices with customers.
• Accurately rings customer purchases/returns and counts change back.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising procedures and standards.
• Maintains store cleanliness and participates in safety initiatives.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and programs.
• Provides and accepts recognition and constructive feedback.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. Marshalls Store Alpena is seeking a customer‑centric associate to deliver a high‑quality shopping experience.

You will greet customers, ring purchases and returns, maintain store cleanliness, and participate in loss prevention and safety practices. You’ll need strong communication, attention to detail, flexibility to support business needs, and the ability to multitask in a fast‑paced retail environment.