Customer-Experience Retail Associate | Flexible Hours

The TJX Companies, Inc.; East Hanover (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Referral bonuses

Medical/dental/vision

Job summary

The TJX Companies, Inc. in East Hanover, NJ is seeking a customer-focused associate to deliver an exceptional shopping experience. You will engage with customers, process transactions, and help maintain a clean and organized store environment.

You will support merchandising and loss prevention standards, participate in store recovery, and contribute to a positive team culture. Prior retail experience is preferred and the role offers a flexible schedule to meet business needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes or unexpected situations.
• Capable of lifting heavy objects.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Adheres to operational, merchandise, and loss prevention standards.
• Cross-trains to support store needs.
• Role models customer experience practices with customers and staff.
• Supports a positive store culture with honesty and respect.
• Accurately rings purchases and returns; manages cash handling per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery and maintains cleanliness and safety.
• Supports shrink reduction programs and safety awareness.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexibility

Tools

POS system

Job description

The TJX Companies, Inc. in East Hanover, NJ is seeking a customer-focused associate to deliver an exceptional shopping experience. You will engage with customers, process transactions, and help maintain a clean and organized store environment.

You will support merchandising and loss prevention standards, participate in store recovery, and contribute to a positive team culture. Prior retail experience is preferred and the role offers a flexible schedule to meet business needs.