Customer Experience Retail Associate — E‑Commerce & Fulfillment

Gopuff Becomes First Instant Commerce Company; Santa Rosa (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee discount

Paid time off

Employee Assistance Program

Job summary

Gopuff is seeking a Retail Sales Associate to deliver an excellent customer experience while handling cashiering, merchandising, replenishment and e-commerce fulfillment. Responsibilities include stocking, maintaining store standards, assisting with orders, educating customers about ClubBev and the Gopuff App, and ensuring accurate picking and packing for home delivery.

The role offers full-time benefits including health insurance, a 401(k), employee discounts, paid time off and access to

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Strong written and verbal communication to convey information clearly.
• Ability to motivate teams and meet high standards and measures.
• Collaborative work style with others to achieve mutual goals.

Responsibilities

• Provide excellent customer experience and cashier support.
• Stock, merchandise, replenish shelves, and support e-commerce fulfillment.
• Educate customers about ClubBev and the Gopuff App.
• Pick and pack items for order fulfillment and ensure accuracy.
• Maintain a clean, organized warehouse and assist with operations.

Skills

Customer service

Communication

Teamwork

Process improvement

Results-driven

Job description

Gopuff is seeking a Retail Sales Associate to deliver an excellent customer experience while handling cashiering, merchandising, replenishment and e-commerce fulfillment. Responsibilities include stocking, maintaining store standards, assisting with orders, educating customers about ClubBev and the Gopuff App, and ensuring accurate picking and packing for home delivery.

The role offers full-time benefits including health insurance, a 401(k), employee discounts, paid time off and access to