Customer Experience Retail Associate

The TJX Companies, Inc.; Hawthorne (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

401(k) match

Medical/dental/vision

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Hawthorne, CA is seeking a customer-focused team member to deliver an exceptional in-store experience. You will engage with customers, maintain a clean and organized store, and support operational standards across responsibilities.

You will join a team that values diversity, collaboration, and growth, with benefits and a competitive salary. The position supports flexible scheduling to meet business needs and encourages participation in credit and loyalty programs.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Service orientation

Job description

The TJX Companies, Inc. in Hawthorne, CA is seeking a customer-focused team member to deliver an exceptional in-store experience. You will engage with customers, maintain a clean and organized store, and support operational standards across responsibilities.

You will join a team that values diversity, collaboration, and growth, with benefits and a competitive salary. The position supports flexible scheduling to meet business needs and encourages participation in credit and loyalty programs.