Seasonal Retail Associate - Customer Experience Focus

The TJX Companies, Inc.; Beverly Hills (CA); On-site; USD 20,000 - 21,000; Part time

Benefits offered by this job

Associate discount

401(k) match

Medical/Dental/Vision insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Beverly Hills, CA is seeking a customer-focused team member to deliver outstanding service at the sales floor. You will engage with customers, ring purchases, promote loyalty programs, and support merchandising standards.

Responsibilities include maintaining store cleanliness, participating in store recovery, and adhering to policies. This role requires flexibility, reliability, and strong communication with peers and supervisors.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Multi-tasking

Attention to detail

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Beverly Hills, CA is seeking a customer-focused team member to deliver outstanding service at the sales floor. You will engage with customers, ring purchases, promote loyalty programs, and support merchandising standards.

Responsibilities include maintaining store cleanliness, participating in store recovery, and adhering to policies. This role requires flexibility, reliability, and strong communication with peers and supervisors.