Customer Experience Pro — Retail Growth

R551US The Finish Line, Inc.; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Retirement plan

Employee discount

Job summary

The Finish Line, Inc. in Miami, FL is seeking an Associate to help deliver an exceptional shopping experience. You will support daily store operations, assist customers, process transactions, and contribute to achieving sales targets.

This role emphasizes teamwork, reliability, and flexible availability including weekends and holidays. Training provided; growth opportunities within our growing company.

Qualifications

• Experience in retail or similar role with a track record of meeting sales targets preferred.
• Customer-centric mindset focused on delivering outstanding service.
• Strong interpersonal and communication skills; ability to work in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high service standards.
• Drive store sales and profitability through effective merchandise management and promotions.
• Participate in daily operations including inventory, visual merchandising, shipments, and store upkeep.
• Collaborate with team members to achieve sales and operational goals while adhering to policies and safety regulations.

Skills

Customer service

Communication

Teamwork

Flexible hours

POS knowledge

Tools

POS systems

Job description

The Finish Line, Inc. in Miami, FL is seeking an Associate to help deliver an exceptional shopping experience. You will support daily store operations, assist customers, process transactions, and contribute to achieving sales targets.

This role emphasizes teamwork, reliability, and flexible availability including weekends and holidays. Training provided; growth opportunities within our growing company.