Customer Experience Pro — Retail Checkout & Service

Walgreens; High Point (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in the United States is seeking a customer-focused associate to deliver a distinctive shopper experience. You will ring up sales on the cash register, greet customers, and assist with products, services, and inquiries to ensure satisfaction.

Responsibilities include stocking, merchandising, processing returns, and following store policies while protecting assets. The role may involve photo services, web pick-ups, and ongoing training to meet company standards and provide friendly,

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
• Assists with separation of food items and product placement as specified by policies/procedures.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities and delivers orders to customers.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs requested by Manager or assigned by corporate.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Skills

Cashier operations

Customer service

Merchandising

English fluency

Job description

Walgreens in the United States is seeking a customer-focused associate to deliver a distinctive shopper experience. You will ring up sales on the cash register, greet customers, and assist with products, services, and inquiries to ensure satisfaction.

Responsibilities include stocking, merchandising, processing returns, and following store policies while protecting assets. The role may involve photo services, web pick-ups, and ongoing training to meet company standards and provide friendly,