Customer Service Representative - State Farm Agent Team Member

Jake Sacchieri - State Farm Agent; Magnolia (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Training & development

Job summary

Jake Sacchieri - State Farm Agent in Magnolia, Texas is looking for a Customer Service Representative to join their energetic team. This role is perfect for people-persons who enjoy creating outstanding customer experiences.

As a Customer Service Representative, you will engage with customers, help with policy updates, manage claims, and maintain accurate records. The ideal candidate is a natural communicator and detail-oriented multitasker. Previous customer service experience is a plus, but attitude and eagerness to learn are what matter most.

Qualifications

• Natural communicator who thrives in building relationships.
• Detail-oriented multitasker who stays cool under pressure.
• Previous customer service experience is a plus but can be learned.

Responsibilities

• Engage with customers, answering questions and providing policy information.
• Help clients with policy updates and changes smoothly.
• Manage insurance claims efficiently and keep customers informed.
• Keep accurate and organized records of every customer interaction.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Training & development

The Basics:

Join the energetic team at Jake’s State Farm Office as a Customer Service Representative and become the friendly face that makes a real difference! If you’re a reliable, people-person who loves creating outstanding customer experiences, this role is perfect for you. Your enthusiasm, keen eye for detail, and genuine desire to help others will shine as you assist clients, collaborate with a supportive team, and anticipate the needs of our community.

What You’ll Do:

• Engage with customers, answering questions and providing clear policy information with a smile
• Help clients with policy updates and changes, making the process smooth and easy
• Manage insurance claims efficiently and follow up to keep customers informed
• Keep accurate and organized records of every customer interaction

What We’re Looking For:

• A natural communicator who thrives in building relationships
• Detail-oriented multitasker who stays cool under pressure
• Previous customer service experience is a plus, but your attitude and eagerness to learn matter most